On-Call Medical Care at Home

Yes. DispatchHealth is a different kind of healthcare. We believe that often the best place for care, recovery and healing is where you’re most comfortable — right at home. And many types of care can be delivered at home just as effectively as in a traditional urgent care clinic, emergency room or hospital.

We treat many of the same conditions that are traditionally handled in an emergency room or hospital, including serious and chronic concerns. Please visit our Services Overview to understand the types of care we offer, or see our Condition page for a list of common health concerns we treat and support.

The co-pay for an on-call medical care visit ranges from $0-$45. Your insurance company determines your exact bill, since costs can vary depending on your coverage and whether or not you’ve met your annual deductible. If you’re unsure about your coverage details, it’s always a good idea to check with your health plan.

We employ physicians, physician assistants, nurse practitioners and registered nurses – the same kinds of experienced healthcare professionals you might find in an emergency room or hospital. When you schedule on-call medical care at home, at least one healthcare professional will come to your house, with additional virtual support from the team depending on your needs. An emergency medicine doctor is on call at all times.

If you don’t have insurance, or we don’t work with your insurance provider, you can still receive care from DispatchHealth at a flat rate of $375 per visit. This cost covers everything we do, including administering medication, procedures, and on-site lab tests.

You can pay your bill by credit, debit, health savings account (HSA), health reimbursement account (HRA) or flexible spending account (FSA).

At times we may recommend additional services from other providers such as imaging, labs or prescriptions. These follow-ups are not included in your DispatchHealth visit, and will result in separate bills from other providers.

Many factors go into planning visits each day. Things like how many people need our help, where they live, how urgent their needs are, and the healthcare professionals we have available all play a part. We also partner with value-based care networks (i.e. insurers, hospitals, health systems, physician groups, etc.) to take care of their high-need patients who come first when scheduling.

Sometimes, we’re really busy and can’t fit everyone in for a visit that day. If that happens, we will let you know so you can choose to be seen by us the following day or find another place where you can get care.