Short Pump urgent medical care
DispatchHealth arrives fully equipped to test and treat everything an urgent care can, at the same cost as an urgent care visit. Proudly providing same-day medical care to adults and children throughout Short Pump. Open 365 days a year.
Urgent medical care has arrived
Experience relief when our medical team arrives at your door. DispatchHealth is much more than an urgent medical care provider, offering many of the same services as an emergency room.
- Typically the same cost as an urgent care visit
- Open 7 days a week, including holidays
- 8 AM - 10 PM
- Infections
- Flu
- Pneumonia
- Migraines
- Dehydration
- UTIs
- COPD
- COVID-19
How it works
Getting an urgent medical care appointment in Short Pump has never been easier
Healthcare system partner
Insurance we accept
DispatchHealth accepts most major insurance plans in the areas we serve, including Medicare Advantage and Managed Medicaid.
Common urgent medical care questions
DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.
To see a full list of all conditions and symptoms we treat, click here.
When you schedule your appointment, we’ll ask about your symptoms and give you a time frame for our arrival - typically the same day. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.
DispatchHealth can arrange imaging services, such as x-ray and ultrasound, for qualified patients. However, imaging services will not be delivered at the time of your initial visit. Imaging is usually completed 1-3 days after your visit and may be performed either in your home or residence (if you qualify for this service) or at a separate outpatient imaging center.
Patients qualify for mobile imaging in the home or residence if they are unable to transfer to a brick-and-mortar location due to physical and/or mental difficulties. Their provider will need to provide a reason for portability in the documentation.
A visit with DispatchHealth costs roughly the same as a walk-in Short Pump urgent care visit. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.
If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $375 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.
Booking an appointment with us is easy! Simply give us a call or click here.
Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.
DispatchHealth provides urgent medical care in the Short Pump during the hours of:
Join thousands of happy patients
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It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
Sharon F. -
I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
Michelle B.
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They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
Marie A.
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I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
Steven L.
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They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
Vilma S.
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It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
Marianne K.
Quality urgent care services in Short Pump, VA
- The services provided at urgent care clinics offer a wide range of care.
- You should visit an urgent care center when you need medical attention for an acute illness or injury.
- An acute condition is an ailment or injury that requires attention but isn’t quite severe enough for a trip to the emergency room.