Richmond urgent medical care
DispatchHealth treats 95% of the most common ER diagnoses in the comfort of your home—often at the same cost as an urgent care visit. We proudly serve the Richmond community 365 days a year, including weekends and holidays.
Urgent medical care has arrived
Experience relief when our medical team arrives at your door. DispatchHealth is much more than an urgent medical care provider, offering many of the same services as an emergency room.
- Typically the same cost as an urgent care visit
- Open 7 days a week, including holidays
- 8 AM - 10 PM
- Infections
- Flu
- Pneumonia
- Migraines
- Dehydration
- UTIs
- COPD
- COVID-19
How it works
Getting an urgent medical care appointment in Richmond has never been easier
Healthcare system partner
Insurance we accept
DispatchHealth accepts most major insurance plans in the areas we serve, including Medicare Advantage and Managed Medicaid.
Common urgent medical care questions
DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.
To see a full list of all conditions and symptoms we treat, click here.
When you schedule your appointment, we’ll ask about your symptoms and give you a time frame for our arrival - typically the same day. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.
A visit with DispatchHealth costs roughly the same as a walk-in Richmond urgent care visit. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.
DispatchHealth can arrange imaging services, such as x-ray and ultrasound, for qualified patients. However, imaging services will not be delivered at the time of your initial visit. Imaging is usually completed 1-3 days after your visit and may be performed either in your home or residence (if you qualify for this service) or at a separate outpatient imaging center.
Patients qualify for mobile imaging in the home or residence if they are unable to transfer to a brick-and-mortar location due to physical and/or mental difficulties. Their provider will need to provide a reason for portability in the documentation.
Possibly! DispatchHealth Advanced Care is an alternative to an in-patient hospital stay for certain conditions that can safely be treated and monitored in the home. To learn more visit: https://www.dispatchhealth.com/patient-advancedcare
If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $375 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.
Booking an appointment with us is easy! Simply give us a call or click here.
Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.
DispatchHealth provides urgent medical care in the Richmond during the hours of:
Join thousands of happy patients
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It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
Sharon F. -
I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
Michelle B.
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They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
Marie A.
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I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
Steven L.
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They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
Vilma S.
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It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
Marianne K.
Quality urgent medical care services in Richmond, VA
- The sole academic center in central Virginia, Virginia Commonwealth University Medical Center, performs about 500,000 outpatient visits and treats 80,000 patients in the emergency room annually.
- Two of Virginia’s six Level I trauma centers can be found in Richmond.
- There are 21 general hospitals located throughout the Richmond metro area, each providing top-quality care to the many residents and visitors of the city.
- The James River, which runs through Richmond, is one of the city’s most popular tourist attractions thanks to its class III and IV rapids that are perfect for white water rafting.
Other areas we service near Richmond
The DispatchHealth Heartbeat
Tips, advice, news—your resource to stay healthy and safe while improving your experience with healthcare providers when you need them.
