DispatchHealth caregivers walking up to a patients house

Columbus urgent medical care

DispatchHealth treats 95% of the most common ER diagnoses in the comfort of your home—often at the same cost as an urgent care visit. We proudly serve the Columbus community 365 days a year, including weekends and holidays.

 

Proud Partner of The Ohio State University

Together, The Ohio State University and DispatchHealth bring urgent medical care to your home.

Urgent medical care has arrived

Experience relief when our medical team arrives at your door. DispatchHealth is much more than an urgent medical care provider, offering many of the same services as an emergency room.

  • Typically the same cost as an urgent care visit
  • Open 7 days a week, including holidays
  • 8 AM - 10 PM
We test and treat a wide range of illnesses and injuries, including:

  • Infections
  • Flu
  • Pneumonia
  • Migraines
  • Dehydration
  • UTIs
  • COPD
  • COVID-19

How it works

Getting an urgent medical care appointment in Columbus has never been easier

1
Book an appointment
Book online in minutes or give us a call. We’ll ask about your symptoms and give you a time frame for our arrival (typically the same day).
2
Get care
Our medical professionals comes to you, with remote support from an emergency medicine doctor always just a call away.
3
We handle the rest
We take care of follow-ups like calling in prescriptions, updating your doctor, and billing through your insurance company.

Healthcare system collaboration

DispatchHealth is proud to partner with The Ohio State University Wexner Medical Center to offer patients an expanded opportunity to receive convenient and safe medical care in the comfort of their own homes.

Insurance we accept

DispatchHealth accepts most major insurance plans in the areas we serve, including Medicare Advantage and Managed Medicaid.

Common urgent medical care questions

What does DispatchHealth treat in Columbus?

DispatchHealth’s qualified practitioners provide in-home urgent treatment for a wide array of non-life-threatening medical conditions. We cater to just about everyone, from babies ages three months and older to seniors, and are at work 365 days a year to meet the medical needs of busy people like you.

To see a full list of all conditions and symptoms we treat, click here.

How quickly does the medical team arrive at my home in Columbus?

When you schedule your appointment, we’ll ask about your symptoms and give you a time frame for our arrival - typically the same day. Please note that the ETA may vary depending on the number of patient visits we have that day. When you call to schedule a visit, you will be given an approximate arrival time.

How much does urgent medical care cost with DispatchHealth ?

A visit with DispatchHealth costs roughly the same as a walk-in Columbus urgent care visit. The percentage of the total bill you’re responsible for is determined by your insurance plan. Note that if you have a high deductible plan, you will need to meet your deductible before your insurance will cover the cost.

Does DispatchHealth provide x-rays?

DispatchHealth can arrange imaging services, such as x-ray and ultrasound, for qualified patients. However, imaging services will not be delivered at the time of your initial visit. Imaging is usually completed 1-3 days after your visit and may be performed either in your home or residence (if you qualify for this service) or at a separate outpatient imaging center.

Patients qualify for mobile imaging in the home or residence if they are unable to transfer to a brick-and-mortar location due to physical and/or mental difficulties. Their provider will need to provide a reason for portability in the documentation.

Can I receive hospital-level care at home?

Possibly! DispatchHealth Advanced Care is an alternative to an in-patient hospital stay for certain conditions that can safely be treated and monitored in the home. To learn more visit: https://www.dispatchhealth.com/patient-advancedcare

What if I don’t have insurance?

If you do not have or we are not contracted with your insurance company, DispatchHealth accepts payment of a flat rate of $375 at the time of treatment via credit card. This flat rate is for everything that we do, which includes medications administered, procedures performed, and on-site lab tests obtained. At times, third-party service providers may be recommended including imaging, labs, prescriptions or other healthcare services. In these instances, the patient will be billed separately by those services. Payment methods include credit, debit, health savings account (HSA), health reimbursement account (HRA) and flexible spending account account (FSA) payments.

How do I book an appointment in Columbus?

Booking an appointment with us is easy! Simply give us a call or click here.

How are your Columbus medical teams taking precautions during COVID-19?

Our teams wear surgical masks and gloves for every patient encounter. For patients with respiratory and/or COVID-19 symptoms, our teams also wear N95 respirator masks, eye protection, gowns, and shoe covers. Our teams follow strict guidelines for entering and exiting patient homes, and we thoroughly disinfect our kits and cars after every patient visit. Learn more about our COVID-19 response.

What time can I get urgent medical care near me?

DispatchHealth provides urgent medical care in the Columbus during the hours of:

  • Open 7 days a week, including holidays
  • 8 AM - 10 PM
  • Join thousands of happy patients

    • It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
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      Sharon F.
    • I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
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      Michelle B.
    • They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
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      Marie A.
    • I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
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      Steven L.
    • They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
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      Vilma S.
    • It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
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      Marianne K.

    Quality urgent medical care services in Columbus, OH

    Columbus is home to more than just great people and great medical care. Did you know these health-related facts about our community?
    • Columbus is known as the home of The Ohio State University, where Wexner Medical Center is the state’s second-ranked hospital per U.S. News & World Report.
    • Health care and social assistance are the industries in which the most Columbus residents (78,558) are employed.
    • Columbus is the hometown of notable healthcare pioneers Ruth Ella Moore, the first Black woman to be awarded a Ph.D. in a natural science, and Judah Folkman, who founded the field of angiogenesis research.
    DispatchHealth is proud to serve Columbus residents and visitors with our at-home, on-demand healthcare services. Schedule a visit by our team today!

    Other areas we service near Columbus

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