DispatchHealth provider using an iPad to guide an elderly patient in understanding medical instructions.

DispatchHealth® for Cigna Healthcare customers

DispatchHealth is an in-network healthcare option that brings medical care directly to the homes of Cigna Healthcare customers.

To schedule an appointment, call 888-967-9660 or book online:

DispatchHealth provides same-day medical care in the comfort of home for serious health concerns.

Our care teams treat complex medical issues that are commonly addressed in the emergency room, including urinary tract infections, pneumonia, dehydration, COPD and CHF exacerbations, and more.

See if DispatchHealth is available in your area.

DispatchHealth provider arriving at patient's house in a DispatchHealth rover.

We see patients differently

  • We’re open 365 days a year. Sickness and injuries don’t take holidays or weekends and neither do we. We are available every day from 8 a.m. - 10 p.m. in most areas.

  • We’re an in-network provider. The out-of-pocket cost to you is the same as a traditional healthcare visit.

  • We perform everything an urgent care clinic can and more. Our care teams can provide IVs, EKGs, blood tests and more in the comfort of your home so you can focus on feeling better. (DispatchHealth does not offer the flu shot or other immunizations)

How it works

Getting urgent medical care at home has never been easier

1
Book an appointment
Book online in minutes or give us a call. We’ll ask about your symptoms and give you a time frame for our arrival (typically the same day).
2
Get care
Our medical professionals comes to you, with remote support from an emergency medicine doctor always just a call away.
3
We handle the rest
We take care of follow-ups like calling in prescriptions, updating your doctor, and billing through your insurance company.
DispatchHealth nurse with stethoscope and mask

Home is where your health is®

DispatchHealth is moving beyond four walls to deliver best-in-class care—for all levels of need—to the place a patient feels most comfortable.

What DispatchHealth treats

  • Anxiety
  • Asthma Attacks
  • Back, Neck & Joint Pain
  • Bed Sores & Pressure Ulcers
  • Boils & Abscesses
  • Bronchitis
  • Catheter Problems & Malfunctions
  • Crohn’s Disease Exacerbations
  • Congestive Heart Failure (CHF)
  • COPD Exacerbations
  • COVID-19
  • Cuts & Lacerations that Require Stitches
  • Dehydration
  • Diarrhea
  • Diverticulitis

  • Dizziness & Vertigo
  • Edema (fluid buildup)
  • Excessive Vomiting
  • Eye Infections & Injuries
  • Flu (Influenza)
  • Food Poisoning
  • Head Injuries
  • Heart Palpitations
  • High Fevers
  • Inability to Urinate
  • Infected Wounds & Ulcers
  • Injuries Resulting from Falls
  • Kidney Stones (with known history)
  • Minor Fractures; Sprains, Strains & Bruises
  • Nosebleeds

  • Pneumonia
  • Severe Constipation
  • Severe Cough & Croup
  • Severe Migraines
  • Severe Skin Infections (Including Cellulitis)
  • Shingles
  • Shortness of Breath
  • Sinus Infections
  • Strep Throat
  • Upper Respiratory Infections
  • Urinary Tract Infections (UTI)
  • Viral Infections
  • Weakness or Fatigue
  • And more
What DispatchHealth does not treat

If you are experiencing any of the following symptoms, call 911

  • Chest pain
  • Confusion
  • Hallucination
  • Intentional overdose or suicidal thoughts

  • Loss of consciousness
  • Loss of vision
  • Moderate to severe shortness of breath
  • Rectal bleeding

  • Severe abdominal pain
  • Stroke symptoms: numbness or weakness on one side, difficulty speaking, swallowing or walking
  • Vomiting blood
Locations

DispatchHealth is currently available to Cigna Healthcare customers in numerous markets, with more being added:

Arizona
Phoenix
Tucson

Arkansas
Little Rock

California
Orange County
San Diego
Riverside
Los Angeles
Lancaster

Colorado
Denver

Florida
Tampa
Orlando
Dayton Beach
Ocala
Fort Myers
Fort Lauderdale
Miami

Georgia
Atlanta

Illinois
Chicago

Kansas
Kansas City

Montana
Billings

Nevada
Las Vegas
Reno

New Jersey
Ridgewood

North Carolina
Raleigh-Durham

Ohio
Columbus

Oklahoma
Tulsa

Oregon
Portland

Texas
Houston
Dallas
Fort Worth
San Antonio
Cleburne

Virginia
Richmond
Northern Virginia

Washington
Seattle
Olympia
Spokane
Tacoma

Join thousands of happy patients

  • It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
    sharon F dispatchhealth patient.png
    Sharon F.
  • I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
    michelle b dispatchhealth patient.png
    Michelle B.
  • They brought everything you would see in an emergency room, but the emergency room was our bedroom! They set up an IV. They knew what they were doing. And they were very personable. We never felt rushed. And the insurance covered it all. We didn’t have to pay a dime.
    marie a dispatchhealth patient.png
    Marie A.
  • I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
    steven l dispatchhealth patient.png
    Steven L.
  • They did the ultrasound right there with my Dad on the bed. Didn’t have to go to the emergency room or anything. And the results went straight to his doctor. Very professional, just seamless. And they were very caring and compassionate.
    vilma s dispatchhealth patient.png
    Vilma S.
  • It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
    marianne k dispatchhealth patient.png
    Marianne K.

Other providers are available in the Cigna Healthcare network. For costs and details of coverage, review your plan documents or contact Cigna Healthcare Customer Service. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. The Cigna names, logos, and marks, including THE CIGNA GROUP and CIGNA HEALTHCARE are owned by Cigna Intellectual Property, Inc.

© 2023 Cigna Healthcare.

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