DispatchHealth provider using an iPad to guide an elderly patient in understanding medical instructions.

DispatchHealth® for Blue Cross and Blue Shield of Minnesota and Blue Plus members

DispatchHealth is proud to team up with Blue Cross and Blue Shield of Minnesota and Blue Plus to bring medical care directly to the homes of members in the seven-county metro area.

To schedule an appointment, call 952-697-1854 or book online:

DispatchHealth provides same-day medical care in the comfort of home for serious health concerns.

Our care teams treat complex medical issues that are commonly addressed in the emergency room, including urinary tract infections, pneumonia, dehydration, COPD and CHF exacerbations, and more. See the list below.
DispatchHealth provider arriving at patient's house in a DispatchHealth rover.

We see patients differently

  • We’re open 365 days a year. Sickness and injuries don’t take holidays or weekends and neither do we. We are available every day from 8 a.m. - 8 p.m.

  • We’re an in-network provider. The out-of-pocket cost to you is the same as a traditional healthcare visit.

  • We perform everything an urgent care clinic can and more. Our care teams can provide IVs, EKGs, blood tests and more in the comfort of your home so you can focus on feeling better. (DispatchHealth does not offer the flu shot or other immunizations)

How it works

Getting urgent medical care at home has never been easier. Call 952-697-1854 or click

1
Book an appointment
We’re available 365 days a year from 8 a.m. – 8 p.m. To schedule an appointment, call or book online. We’ll ask about your symptoms and give you a time frame for our arrival (typically the same day). 
2
Enjoy expert medical care at home
We arrive at your home with everything needed to treat your illness or injury. Your care team will include a physician assistant or nurse practitioner and/or a medical technician, remotely supported by an emergency medicine physician if needed.
3
Rest and recover
We make care easy, so you can focus on what’s most important, feeling your best. Following your appointment, we’ll call in any prescriptions you need, update your doctor, and handle billing with your insurance company.
DispatchHealth nurse with stethoscope and mask

Home is where your health is®

DispatchHealth is moving beyond four walls to deliver best-in-class care—for all levels of need—to the place a patient feels most comfortable.

What DispatchHealth treats

  • Anxiety
  • Asthma Attacks
  • Back, Neck & Joint Pain
  • Bed Sores & Pressure Ulcers
  • Boils & Abscesses
  • Bronchitis
  • Catheter Problems & Malfunctions
  • Crohn’s Disease Exacerbations
  • Congestive Heart Failure (CHF)
  • COPD Exacerbations
  • COVID-19
  • Cuts & Lacerations that Require Stitches
  • Dehydration
  • Diarrhea
  • Diverticulitis

  • Dizziness & Vertigo
  • Edema (fluid buildup)
  • Excessive Vomiting
  • Eye Infections & Injuries
  • Flu (Influenza)
  • Food Poisoning
  • Head Injuries
  • Heart Palpitations
  • High Fevers
  • Inability to Urinate
  • Infected Wounds & Ulcers
  • Injuries Resulting from Falls
  • Kidney Stones (with known history)
  • Minor Fractures; Sprains, Strains & Bruises
  • Nosebleeds

  • Pneumonia
  • Severe Constipation
  • Severe Cough & Croup
  • Severe Migraines
  • Severe Skin Infections (Including Cellulitis)
  • Shingles
  • Shortness of Breath
  • Sinus Infections
  • Strep Throat
  • Upper Respiratory Infections
  • Urinary Tract Infections (UTI)
  • Viral Infections
  • Weakness or Fatigue
  • And more
What DispatchHealth does not treat

If you are experiencing any of the following symptoms, call 911

  • Chest pain
  • Confusion
  • Hallucination
  • Intentional overdose or suicidal thoughts

  • Loss of consciousness
  • Loss of vision
  • Moderate to severe shortness of breath
  • Rectal bleeding

  • Severe abdominal pain
  • Stroke symptoms: numbness or weakness on one side, difficulty speaking, swallowing or walking
  • Vomiting blood

Ancillary DispatchHealth services

In-Home Health Evaluation

We’re here to help you feel your best.

Get a better understanding of your health profile with an In-Home Health Evaluation. This unique care visit isn’t just a check-up. You will work one-on-one with medical professionals to gain a better understanding of your overall health, address any concerns and learn about available resources. If you’re eligible for an In-Home Health Evaluation, you will get a call from DispatchHealth to set up an appointment.
Recovery Care

Help for healing in the comfort of home.

Returning home after an emergency room visit or hospital stay can feel overwhelming. With DispatchHealth Recovery Care, the help you need for a smooth transition comes right to your door. If you’re eligible for Recovery Care, you will get a call from DispatchHealth to set up an appointment. They’ll want to check on you within three days of returning home.

Your health plan determines eligibility for these additional services. Please reach out to Blue Cross with questions about your eligibility.

Join thousands of happy patients

  • It was Easter Sunday and my daughter was really ill. I called DispatchHealth desperately - and they were open! They came out right away.
    Sharon F.
    Caregiver of DispatchHealth Patient
  • It was wonderful to know that someone would come to the house within a few hours. Every experience we’ve had with them has been excellent. Whenever they leave, they know how grateful we are that they came to our house and helped us.
    Marianne K.
    DispatchHealth Patient
  • I’ve used DispatchHealth several times, and the care is consistently great. I feel totally confident calling them.
    Michelle B.
    DispatchHealth Patient
  • I wasn’t sure if I should go to the ER. My doctor recommended DispatchHealth. It’s great for people like me who have COPD and other health issues. They tested my blood, ran COVID and flu tests, and even gave me IV fluids. Before leaving they sent a prescription to my pharmacy.
    Steven L.
    DispatchHealth Patient

Y0138_011224_P01_M

DispatchHealth is an independent company providing in-home health services.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Blue Cross offers PPO, Cost, and PDP plans with Medicare contracts. Enrollment in these plans depends on contract renewal.

If you have a SecureBlue plan:
SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in SecureBlue depends on contract renewal bluecrossmn.com/secureblue. No English? Language and complaint information https://www.bluecrossmn.com/secureblue-cb-lb

If you have any other Blue Plus or Medicaid plan:
No English? Language and Complaint Information https://www.bluecrossmn.com/blue-plus-cb-lb